Help
Support
Most questions are answered below. For anything else, write to support@roomforgems.com.
Restoring your purchase on a new phone
Open the app, go to Settings and tap Restore purchase. Use the same Apple ID or Google account you bought with.
Refunds
Apple and Google handle refunds. On iPhone, use reportaproblem.apple.com; on Android, open your Google Play order history.
Getting deleted photos back
Your phone keeps deleted items for about 30 days (some gallery apps differ). On iPhone they wait in Recently Deleted. On Android 11 or newer they wait in the trash. On iPhone, if iCloud Photos is on, deleting here also deletes from iCloud and your other devices.
Which phones it runs on
On Android the app needs Android 11 or newer.
Accessibility
If something is hard to use, see our accessibility page or write to us.
Contact
Email support@roomforgems.com. Your message goes through Cloudflare email routing to a Gmail inbox, and we use it only to answer you. See the privacy policy.